We do our absolute best to make ordering and receiving flowers as smooth, fast, and pleasant as possible.
1. Delivery Terms & Rates
- Within Tbilisi: Delivery of bouquets is 100% free!
- Suburbs & Outskirts: Delivery fees outside the city limits are calculated individually by our manager upon order confirmation.
- Delivery Time: Standard delivery takes between 2 to 3 hours from the moment the order is confirmed and paid (unless a specific delivery time is requested).
2. How Does Delivery Work?
- Surprise or Coordination: Before dispatching, the courier will usually contact the recipient to confirm the address and delivery time. (If you want the delivery to be a complete surprise, simply let us know in the order notes).
- If the recipient is unavailable: The courier will wait at the address for up to 15 minutes. If unreachable, we can coordinate leaving the bouquet with family members, neighbors, or arrange a re-delivery.
- Photo Confirmation: Upon request, we can send you a photo of the finished bouquet before delivery.
3. Payment Methods
You can choose any payment method that suits you best:
- Online Bank Card: Visa, Mastercard, Apple Pay, Google Pay (all payments are fully encrypted and processed in compliance with international PCI DSS standards).
- Direct Bank Transfer: Payment via wire transfer to our bank account.
- Cash on Delivery: Cash payment to the courier upon receiving your order (available for Tbilisi deliveries).
- Other Methods: If you prefer an alternative payment method (such as a specific transfer service or cryptocurrency), please feel free to check with our manager upon order confirmation.